Answers to your MidFirst Private Bank Mobile Banking Questions

MidFirst Bank Mobile App gives you access to your banking account(s) from your iPhone, iPad, Android phone, Android tablet or Kindle Fire through a downloadable mobile banking application. It allows you to: view account balances, search account activity, transfer funds, pay bills and deposit checks.

There is currently no charge associated with the service. However, there may be charges associated with data usage on your phone. Check with your wireless phone carrier for more information.

Yes, a data plan is typically needed, as data usage can become expensive without them. Please check with your wireless carrier for more information.

Please call 888.643.3477, option 6. MidFirst will be able to deactivate your mobile bank app if your phone has been lost or stolen.

For additional assistance, please call 888.643.3477, option 6.

No, the iPad 1 is not supported on the MidFirst Mobile Banking App due to the higher iOS requirement and memory space needed to run our App.

No, you must enroll in Personal Online Banking prior to using the MidFirst Bank Mobile App or MidFirst Bank Mobile Deposit.

In most cases, eligible accounts will automatically be available for MidFirst Bank Mobile Deposit after you log in to the app. All accounts which meet the requirements are available.

Your User ID/Password is the same as your Online Banking ID and password.

Please call 888.643.3477 option 6 to speak with an online banking specialist.

Yes, the mobile application allows your User ID to be saved. When logging into MidFirst Bank Mobile App, you may save your User ID by selecting "On" when prompted. For enhanced security, the User ID will then be presented in the future in a masked format, hiding some of the characters. You may also remove the User ID, at a later time, by simply changing the prompt to "Off."

Yes. You must agree to the MidFirst Bank Mobile App Terms and Conditions in order to use the service.

Yes, simply download the app on to another iPhone, iPad, Android phone, Android tablet or Kindle Fire.

Most domestic checks may be processed through MidFirst Bank Mobile Deposit.  We are unable to accept Money Orders, Foreign Items, Savings Bonds, or Third Party Checks through the MidFirst Bank Mobile Deposit.

Yes.  There is a daily limit of $7,500 and a monthly limit of $15,000. For details please review the MidFirst Bank Mobile App terms and conditions.

Yes.  During the deposit process, you will be required to photograph the front and back of your check. The MidFirst Bank Mobile Deposit will step you through the process.

You should sign your check with the following endorsement: For Deposit Only 
MidFirst Bank
Your Account Number
Your Signature

You will receive an email notification when your deposit has been received.

When your deposit is processed, you will receive a second email notification on the status of your deposit.  This email will indicate if the deposit was approved or declined for processing.  If declined, a reason will be provided.

Deposits may be made with MidFirst Bank Mobile Deposit at anytime.  If your deposit is approved by MidFirst before our Monday-Friday cutoff time at 8:00 PM Central time, your deposit will post to your account on the next business day.  Funds availability may be limited under certain conditions.  Please refer to the Terms and Conditions for more information.

Any deposit through the mobile application will be labeled as "Mobile Deposit" on both the online account transaction history and your bank statement.

Example:  For most deposits, the balance will be available the next business day.  Once the deposit has been approved, you will receive an email notification.  We may delay the availability of your deposit by placing a hold on this check. If we do, we will notify you by mail. Please reference your Account Agreement for more information. Once the deposit has been approved, you will receive an email notification.

You may photograph multiple checks in the same mobile banking session; however you may only photograph one check per deposit.

You have the option to retake photographs of the check before submitting or you may cancel the deposit.  Also, the system will notify you if the image is unclear for processing. If you are unable to photograph a clear image, please take or mail your deposit to a MidFirst Banking Center for processing.

No, you must retain the check for 15 business days from the date when it was deposited through the mobile app.  You will mark each imaged item as "electronically presented" or "scanned" after it is transmitted to MidFirst.  Afterwards, you may securely destroy the check.  Do not VOID the check after submittal in the event the deposit is not approved and needs to be re-submitted. Please refer to the Terms & Conditions for the Mobile Deposit for more information.

Yes, after the deposit has been processed, you may view your transaction history in MidFirst Bank Mobile.

No, at this time the MidFirst Bank Mobile Deposit functionality cannot be used to initially fund a new account. It is only for established account holders.

No, you do not need to resubmit your deposit.  If you entered the wrong amount for the deposit, bank operations will correct the error. The correction will be noted in the email confirming the deposit.

If the same deposit is submitted twice, it will be identified and corrected during account processing.  Should this occur, you will receive a declined deposit notification for the second deposit received through the MidFirst Bank Mobile Deposit service.

If a deposit is returned, please do not re-deposit the check within the MidFirst Bank Mobile Deposit App.  You will receive written communication from MidFirst through the US Postal Service if a deposit is returned.

Yes, you will be able to schedule bill payments - as long as the payee has been previously set-up through your Personal Online Banking account. You cannot establish new payees using the MidFirst Bank Mobile App.

Yes, new bill payees can be set up through the app.