A woman wearing glasses using a tablet while her daughter stands next to her and helps her

What To Do If You Are A Victim

If you suspect your personal information has been used to commit fraud or theft, act immediately. Contact the fraud departments of the three major credit bureaus and request that a "fraud alert" be placed on your file. Also, request a copy of your credit report. Follow up in writing and include copies — not originals — of your documentation, such as the police report or your credit card statement with circles around the items in question.

If you believe your accounts have been tampered with or fraudulent accounts have been opened in your name, close those accounts immediately. If you have a MidFirst Bank account with unauthorized credit or debit activity, contact us immediately at 888.MIDFIRST (888.643.3477). If the fraud involves a credit card, write to the company or other provider within 60 days from when you received the first bill containing the fraudulent charges.

File a report with your local police department or the police in the community where the identity theft took place, and ask for a copy of the report. Credit card companies may need proof of the crime to erase the debts caused by identity theft.


Major Credit Bureau Contact Information

Agency Contact Information

If you receive counterfeit, bogus or fraudulent items, you should file complaints with the following agencies, as appropriate:

Federal Trade Commission (FTC) at 877.FTC.HELP (877.382.4357), or for filing a complaint electronically via the FTC website.

National Consumers League (NCL) at 202.835.3323, or to file a fraud complaint, visit the NCL fraud website.

The Better Business Bureau (BBB) serves markets throughout the United States and is the marketplace leader in advancing trust between businesses and consumers. The BBB website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.

Federal Bureau of Investigation Internet Crime Complaint Center to report scams that may have originated via the internet.

If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at 888.877.7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.