A woman wearing a striped shirt looking very concerned at her phone.

Zelle® Fraud

That fraud warning text or call may not be from your bank.

Across the country, cybercriminals are gaining access to bank accounts by spoofing text messages and phone calls regarding suspicious debit card transactions or transfers through Zelle®. Here are six ways you can protect your bank account and personal information.

  1. Familiarize yourself with Zelle policies related to fraud protection
  2. Learn how to use the MidFirst Bank Mobile App, and disable features you do not intend to use
  3. Learn to recognize MidFirst Bank's fraud notifications and understand what to do if you receive one
  4. Read text messages closely – ignore those from institutions where you do not have accounts or ones that do not make sense
  5. Login information, such as usernames, passwords and any one-time codes or other authentication, is confidential and should not be shared with anyone
  6. Remember: No one from MidFirst Bank or Zelle will ever ask you for your login information!

MidFirst Bank employs sophisticated security measures to protect your account and personal information. Keeping you informed of common scams is an added layer of protection.

Suspect you are a victim of fraud?